'luxury defies the impossible'
It is our daily goal to offer you the best service both in-store and online. Experience our 5-star service, where your wishes are our top priority.
Our exclusive services include, among others:
private shopping experience
We will be happy to show you the latest collections for the new season and advise you on how these looks can be combined with your wardrobe. If you would like fashion inspiration for special occasions or are waiting for the delivery of certain looks, we will be happy to advise you Book a fixed appointment online or drop by spontaneously and enjoy our on-site service.
exclusive service from anywhere
UNGER.DE offers the same first-class support and personalised advice that customers have appreciated on site for decades. Here, the utmost care is taken to ensure that the store's unique service can also be fully enjoyed digitally. If you are unsure about a size, we will be happy to assist you with your choice and measure the item for you. Give us a call or let us know your concerns in the chat.
change requests
Thanks to our in-house workshop, we can also carry out alterations for you and customise many items.
unger concierge selection
As a special service, we also offer the UNGER Concierge selection. We will be happy to put together a selection of your favourite items for you, which you can then try at home at your leisure. Simply inform us of your decision within 10 days and you will then receive the corresponding invoice. Please note the special conditions and potential exceptions for this payment method.
after-sales-service
In the spirit of sustainability and longevity, we are also happy to advise you on care instructions and repair options after your purchase. Should you ever have reason to complain about an item, we will be happy to take care of your concerns and check the processing options within the scope of the statutory warranty.
Do you still have hidden treasures in your wardrobe
1. booking: Make an appointment with the team and we will take care of collecting your items.
2. pricing: Meet Jenny Kemper from Vestiaire Collective at our premises at Neuer Wall or at your home to hand over your fashion treasures. The value of your items will then be determined by the fashion experts. This can take between 24 and 48 hours.
3) Vestaire Collective Service: The team will take care of everything - from free collection, posting, photography and storage to the dispatch of your designer items
4. payment: As soon as your items have found a new home, we will dispatch them and you will be paid.
We only accept items from selected brands. More information can be foundhere.
Would you like to bring a breath of fresh air into your wardrobe? As an official partner of Vestiaire Collective, we will be happy to help you! Take advantage of our first-class service and make an appointment now. As a new customer and if your item reaches a value of €2000 as estimated by the Vestiaire Collective experts or you bring five items to the sale, you will also receive a UNGER voucher for €300.
Your Vestiaire Consignment Manager Jenny Kemper is always available to answer any questions or requests you may have about the process and your products.
Please feel free to contact Mrs Kemper at
Jenny.kemper@vestiairecollective.com
+49 172 4060620
Vestiaire Collective has been an expert in the field of luxury authentication since 2009. The team of 60+ experts is trained on luxury brands at 6 locations worldwide. Put your item online, sell and dispatch it in just a few minutes. Earn up to 85% of the sale price. Vestiaire Collective's authentication service was co-founded with the company itself in 2019. It is at the heart of our strategy to make Vestiaire Collective the most trusted second-hand platform in the world.